Best Free CRM Software // Top 5 Great Picks (2024)

hey gang welcome to the channel as you may have already guessed in this video I will be covering the top five free CRM options and I promise I didn't just randomly pick these names out of the Hat I have spent countless hours reviewing and testing these services so that you choose the right option without wasting your time and money so with that out of the way let's Dive Right In now the fact is that as your company grows so does your customer database and eventually it becomes more and more difficult centralized and streamline your Communications with customers both potential and existing because the important conversations are hidden in emails scattered around spreadsheets and lost on Post-it notes leading to Patchy and inconsistent interactions with customers and all of this leads to Simply and plainly you losing your precious time and money but worry not studies show that the answer to this problem could be a CRM software but before we dive into our list of free CRM options I want to have a quick chat with you about something important now don't get me wrong free crms can be great but they may not have all the features that the paid versions have you might miss out on Advanced reporting and Analytics the ability to integrate with other business tools or top-notch security so to fully experience the capabilities of a CRM system it's best to invest in a premium option and after trying out a ton of different CRM options I finally found the one that stands out Above the Rest pipedrive with pipedrive you'll get a range of contacts and deal management features a ton of Integrations and a user-friendly interface and responsive customer support and the best part is that you can test the service for yourself with a 14-day free trial before making a commitment however if you are short on a budget and you still want to enjoy the benefits of CRM software then the free crms are definitely worth considering after all something is better than nothing you can find links to pipedrive and other free CRM services in the description section of this video so be sure to check them if you plan to sign up with any of the services now getting back to our free crms list I'll be covering my top picks one by one in descending order so stick around until the end to find out which makes the top of my list okay so on the fifth spot I have a very popular name in the CRM world called Monday Monday is a very popular name that has gained a lot of popularity and customers over the past few years so first let's cover the good stuff about this provider okay the first thing I would appreciate about Monday is its powerful feature set despite being a free option like you're getting all the essential features that you can expect from a CRM it lets you manage every aspect of the sales process from leads and contact management to sales pipeline post sale processes in sales enablement there are also features for customizing sales pipelines and workflows into increased productivity you'll have time tracking timeline views and automated notifications tools however the free version does not include Advanced features such as Integrations with third-party software Advanced reporting and automation tools but still I believe that the features are good considering the fact that you are getting everything for free secondly its user interface is very intuitive even if you use it for the first time there will be no complexity however there are a few cons to keep in mind when using the free version of Monday CRM so first I would say the major downside of the software is that it only allows up to two users in its free plan yeah only two users in addition to this the other negative aspect of this software is that you are only able to store up to a hundred megabytes of data which may not be sufficient for larger organizations with a lot of customer data so it's a good one for individuals but for teams I would never recommend it especially when there are other free CRM options in the market that allow unlimited users right in the free version now moving up with our list taking the fourth position on our list is bittrex24 well if you're already familiar with the name bittrex24 you know that it isn't technically a CRM app it's an all-in-one business app where you can collaborate with your team on basically everything so the first highlight about this provider is that it is free forever for unlimited users yes there is no cap on the number of users which is obviously amazing secondly bittrex 24 is not just a typical free CRM software it is a suite that features more than 30 tools for sales Administration and marketing a rarity among other free CRM platforms apart from providing basic leads and contact management features its free plan also has some Advanced features including Custom Sales stages quotes and invoices custom workflows and automatic lead assignment the reporting is also very deep even on the free plan the analytics page has dozens of tabs tracking numbers on employee performance or activity reports since bittrex 24 is also about team collaboration it offers loads of collaboration features which means all the tools that you typically use to collaborate with others like a social network email chat video conferencing file sharing online document editing are all available to you in one place but with these good parts the limits of this free CRM software are for storage space you only get five gigabytes of storage you also only get one sales pipeline one channel in your Communication Center and one company knowledge base and another downside of bittrex 24 is that the interface is a bit complex especially for people who are not too tech savvy so if you need software with the integrated collaboration tool then bittrex 24 is the right option to go with but those who are already using other softwares for collaboration and payments like invoicing or project management and they need a dedicated software with greater functionality then bittrex 24 is not the right option and next we have fresh sales CRM taking the third spot I have tried out many softwares and out of all of them fresh sales has the most modern and attractive user interface and not just the appearance the features are also very amazing and overall accessibility is also good and just like bittrex 24 despite being a free CRM refresh sales allows you to add unlimited users and along with having unlimited users with fresh sales free CRM you get features to maintain details of the sales cycle create marketing email Journeys make calls from within the CRM set up chat Bots for your website and be on the go with the mobile app apart from this it has a very wide Marketplace application integration so you can integrate other tools into your CRM but one of the major disadvantages of fresh sales is the common problem where they advertise a wide range of amazing sales tools only for you to learn that most of the best ones are reserved for the premium packages you'll get features for contact management but no Advanced contact enrichment you also have way less customization options and no visual sales pipelines with the free plan while it's awesome that they offer a free version that will be limited very quickly as might even be the basic growth plan apart from this although fresh sales free version provides 24.5 free Support over phone email and chat that's a plus point but this support is quite weak and you may sometimes not get the response to your specific issue but in short I would recommend fresh sales to the sales teams and small businesses who need to manage a sales Pipeline and track customer interactions without breaking the bank and obviously it's the right option for those who love the attractive and modern user interface now moving up with our list taking the second position on our list is Zoho Zoho is another great CRM brand that holds a good brand reputation unlike other providers which are focused on providing CRM tools Zoho has an ecosystem that encompasses 50 plus business apps and the Zoho app that we are going to look at today is Zoho CRM to grab people's interests Zoho CRM app gives you 5 000 records for free records here mean contacts deals accounts and campaigns another highlight is the ease of use the user interface has an Enterprise Vibe with a big top level menu for easy access to all the app sections other than this in terms of reporting and analytics Zoho CRM really shines for instance with just a few clicks you can access any of the 60 pre-made reports and see data in a snap like how amazing isn't it and while CRM might be a bit complicated for beginners it's still a great solution for most people plus they have different categories to further customize your experience based on the industry you are in however Zoho CRM also has some downsides for example the free version only allows up to three users and the customization which is the real power of the CRM is very limited in the free plan so in short if customization is a top priority for you and your business has three or fewer team members than Zoho CRM is definitely worth considering yes the best of the best free CRM and our number one pick is HubSpot HubSpot is by far the most popular and feature-rich CRM software out there and to be honest during my testing I reviewed numerous CRM companies but they were all somewhat Limited in one way or another but HubSpot is an exception with their free plan they offer a truly unbeatable combination not only do you get an unlimited number of users but you also get to manage an impressive 1 million contacts and I think that's one of the main reasons why HubSpot is better than most free crms out there apart from this HubSpot has all the core CRM features in place with contact and account management included the contact page is well organized with personal details on the left side activities in the center and extra information deals tickets and data from integrated third-party apps on the right and honestly this focus on organization and user experience can be felt throughout the app so you won't feel lost even in the parts of the app you only visit once a month also it's very popular about HubSpot that it is slightly biased towards marketers which is actually true in fact HubSpot has an entire marketing Suite that includes features like email marketing landing pages and basic forms also you can set up live chat and chat bots on your website and review traffic analytics and SEO tools to optimize your channels the other highlight of the software is that in a HubSpot it's very easy to manage the contacts and tasks in fact you get a feature to import all of your contact lists from different platforms like Gmail or Excel so you don't have to start from scratch and this can be a real Time Saver and last but not least HubSpot offers a mobile app with their free CRM meaning you can access and manage your CRM data on the go from your mobile device but as we said earlier no CRM software is perfect even though HubSpot is our top pick it still has some cons well there are not so many but still those few must have to be mentioned okay so the first downside is that the learning curve can be a bit complex that's because HubSpot has a lot to offer in its free package so for people who are not too tech savvy they may find it hard to understand the use case of every feature another downside is that the free plan does not include some Advanced features such as sales forecasting Advanced reporting and marketing tools and automated workflow but again considering that it is a free version these are reasonable downsides and as the wise men once said if you're getting something for free you must grab it whether it's food or service so there you have it gang my recommended top five free CRM softwares now which one is best for you so to be clear the answer to this question is going to depend on what kind of business you're operating you should also consider your needs goals and pain points I would be lying if I say that there's a one-size-fits-all solution there isn't every tool out there in the market has its share of both pros and cons but if you need a tool that will help you manage everything from start to finish then yes HubSpot CRM might be something to consider But ultimately at the end of the day it all depends on you and your business needs so Choose Wisely and if you're still with me till now that's really nice of you okay on this high note let's end this video share with me which CRM you're currently using also do let me know in the comments if this video was helpful for you to make your decision for the particular CRM and lastly hit the Subscribe button to stay updated about our future videos thanks for watching

Channel: Legendary Marketer

Views: 76,419

Keywords: free crm, best free crm, best free crm 2024, crm software, free crm for small business, monday free crm, freshsales free crm, hubspot free crm, zoho free crm, bitrix 24 crm, free crm for startups, customer relationship management, free pipeline management software, business crm software

Id: lTh-8s7zwPo

Length: 13min 43sec (823 seconds)

Published: Fri Mar 31 2023