Bain Full Case Interview Example (with future Bain consultant)

Video Statistics and Information

Video
Captions Word Cloud
Reddit Comments
Captions
Great, well I’m excited to get started, and  for everybody who is here, we're excited to   have y'all. What we're going to do during this  session today is I’m going to introduce our guest,   then we're going to dive into the case and  we're going to give the standard 40 minutes   to complete the case. We'll see. We'll see  if we need to go through all of it today. It   depends on how much fun we're having. And then  by the end of it, I will have a bunch of notes,   and I’ll have some feedback on timing and  structuring, and all the things, and then   we'll invite you guys to answer questions. You're  welcome during the case to use the chat bar   in case you disconnect, or you need an update  on where we are. Everyone's really good about   sharing the information. I don't read  the chat bar as we're going through it,   but there's usually a very active chat throughout  the session. So if this is your first case with   us, we're excited to have you join us. And all  of the case information is going to be posted   on both YouTube and on our podcast, Strategy  Simplified after the session today. I’m really   excited to welcome Jesse Wilkinson today. He is a  – well, I’ll let him introduce himself in just a   second. But he's going to give us a different  level, a different perspective on the casing   process because he of what he has been through.  So Jesse, we're excited to have you. Welcome,   and I’ll let you introduce yourself before I  explain what's going to happen inside the case. Hey everyone, Jesse Wilkinson here. Yeah, I guess  a little bit of a different perspective because   I’m actually no longer - no longer recruiting.  I’ve already signed a full-time offer to join Bain   after graduating from - from my MBA program  in May. But let me tell you a little bit   about myself. So I went to undergrad at Brigham  Young University, and after - after graduating,   I spent four years working in financial services.  Two working with high net worth clients,   individuals, and then two years working in a  very niche industry called clearing and settling.   And, you know, as I was working I actually  didn't know very much about consulting,   but I was assigned a firm mentor who had hired -  I was running, you know, strategy for the firm and   hired a team of consultants. And so I saw  the work that they were doing and I was   super intrigued. I wanted more impact  in the work that I was doing given that   I saw the work that they were doing. And so I  actually worked backwards and figured out that   doing an MBA would be the best way to give  myself a chance to work in that kind of   role. And so I’m now at the The Darden School,  second year, so I’ll graduate again in May.   And so I’m just a big MC fan, so I just said  what a great opportunity to get a case. I   haven't been able to do one for a while since  my second round interview. So glad to be here. Awesome Jesse. We're so happy to have you.  Thanks for the background, and just one point   of really important questions. What's your  late night food go to in Charlottesville? My late night food go to. That's a good question.  I don't know. I feel like I should say Cook Out. I won’t judge you if you say Wendy’s. But I know -   okay that's fine. That's fine.  You can say Cook Out, yeah. I feel like I should say Cook Out. In Texas  they don't they don't have Cook Out and so   it's probably not the greatest food  for me to eat late at night, but   it is always open. So that'll be my answer. Okay, awesome. Great. I love it. Well, Jesse,  we're excited to have you. The point is definitely   to make this a full rich casing experience, so  if you have a little bit of the jitters back,   just like you did before, that's probably  pretty normal. But at the end of the day,   our goal is to really just make it a great  educational experience for everybody,   so I’m excited to walk through this case with you.  I’m going to introduce the case and I’m going to   dive in. I’ll start the timer and get it going. So  our case today is for a company called Candy Co.   Really, and, you know, kind of creatively named.  And I’ll give you the background. I’m going to   walk through the different sections of the  case. As we're going, I’m going to be timing   what's happening inside each of the sections of  the case, and at the end I’m going to give you   feedback both by section and then in the time. I’m  going to run this Bain style. Why not. We have two   Bainy’s together. So I’m gonna run it in the way  that Bain would run the case, which means that I   do have a lot of prescripted things that I need to  have happen, but kind of the order that we do them   in is gonna be a little bit up to you depending  on the way you drive it and the questions that   you ask. And if you ask me wild questions I  might give wild answers, so no promises that   I’m going to stick to the script. Anyhow, let's  have fun and dive into the case. You ready to go? Let's do it. So our client is Candy Co. They're an over  100-year-old US-based candy company that has 25%   margins, and have been traditionally focused  on high-end chocolate bars and hard candies.   They've grown both organically through  R&D, and by acquisition. A new CEO has   just been appointed, and he's  promised Candy Co. shareholders   that he will double revenues while  maintaining margins over the next four years.   The current revenue is $5.4 billion, and the  CEO has come to us for help. How would you   help Candy Co. double its revenues, and do  you have any questions about the background? No, this sounds like a sweet case. That's bad. That's really bad. You know, I guess I might have a couple of  questions. So I’d love to make sure that I   just understand a little bit about the company. So  Candy Co., over 100 years old. Basically they're   looking to, it sounds like, double revenues  without - without increa, or I’m sorry, without   decreasing their margins. Their margins are  currently about 25%. Does that sound about right? That's right. Fantastic. Okay, so a couple of questions  that I have. Doubling revenues is ambitious   but exciting. I’m curious. Do we have a set  time frame that we want to achieve this in? Yes. Four years. Four years, okay. Double it  in four years. Fantastic.,   you know, and this might be something  we can dive into later, but I’m curious   if this company sells - you said it's US-based.  Do they sell candy globally currently? They do. Okay. And then I’d like to just understand a bit  about the operations of the company. So, you know,   I’m imagining that Candy Co. sources kind of cocoa  beans, sugar from farms and things like that,   and then has a sort of manufacturing process  to create this candy. Do they sell to   distributors, or do they have their own sort of  storefronts. How does it get to the customers? They only have a few of their  own storefronts. They do have,   for example, a local factory where they  have, it's kind of like a, you know,   an agritourism or a factory tourism. I’m not sure  exactly what you call that. And then they have   a couple of other places in large cities. Like  they have a store in Times Square in New York,   for example. But that's not their strategy. Those  are really just more advertising storefronts. Fantastic. Okay. Well, I think that's about  all that I that I need to know for now.   If I can take just a couple of minutes to think  about how to approach this we can go from there. Sounds good. Don't leave me hanging. Okay, great.   So   okay, so Jenny Rae, I think I have an  idea of how I’d like to approach this. Sounds good. So, you know, when  I think about the, you know,   how - how is it that we can double revenues,  again it's a pretty ambitious - ambitious   task in front of us. But there's - there's  actually four categories that I’d like to   look at. And I actually think about  this as sort of a two-by-two matrix. Okay. So the name of the game here is growth.  And so as I see it there are sort of   four ways we can grow across two dimensions,  which are customers and products. Now what   I mean by that is we could look at number one  selling, selling new products to new customers. Okay. We could look at selling, number two,  new products to our existing customers. Okay. Number three, we could look at selling  existing products to new customers. Okay. Or we could look at selling, number four,  existing products to existing customers. Okay. Now there's different information I’d like  to have in order to know which of these make   sense and which ones don't. So under box  number one, new customers to new products,   I’d love to understand which countries or which  regions that we typically sell in. Are there   territories that we've not yet penetrated.  Secondly, I’d want to think about what new   products might make sense that we could develop.  It sounds like we do a lot of chocolate bars   and hard candies, so are there chewy candies  that we could look into - look into building. I love chewy candies. Yes, me too. So maybe there's some  capital expenditures that would be   necessary to do something like that,  but it’s certainly worth looking into. Okay. Number two, existing - I’m sorry, new products  for existing customers. Again, I’d be interested   in understanding a little bit about, you know,  what are the new types of products that we could   develop. For this I’d be interested in looking  into like a survey of our customers to understand,   you know, what is it that they might be interested  in, what types of products that might make sense   because as their existing customers, we might have  data on some of their preferences. There might be   some other things we could develop. Maybe we could  move into something like drinks. It's not likely,   but it might be worth - worth exploring.  Number three, we're talking about looking into,   you know, our existing products for new - for new  customers. Another thing we'd want to understand   in addition to the ones that listed before  would be what are the distribution channels   that we currently use. Maybe thinking about if we  sell online, or, you know, how much we actually   sell in our - in our - in our stores versus  distributing to retailers, and understand maybe   what would the distribution channels be that  are used in in some of the other countries   that we - or regions that we're thinking about  entering. And fourth, I’d be - if we're talking   about new - or I’m sorry, existing products to  existing customers, I think there we’d really   want to look at a marketing strategy.  So we might look at where are we - the   ways that we currently market. And we might also  benchmark that versus competitors, or, you know,   maybe even adjacent industries to understand  what are some new ways that we could market.   Or maybe it's even just a fact a matter of hey,  should we just pour more money into marketing.   So, you know, I think that the most interesting,  or the place I’d love to start would actually   be thinking about developing new products  for our existing customers. Jenny Rae, do   you have any data on any new candies that  the R&D team has thought about creating? So, you know, what I do have  some data on that. Interestingly,   right now the R&D team doesn't feel  like they have any capacity to do   anything in terms of new verticals, so they're  open to using exactly the same products that   we have, but they have basically no  new vertical capacity at the moment. Okay yep. Makes sense. Okay,  so we will just sort of   cross off here the new product section  and we'll look into the existing products. Okay. So if that's the case,   let's look at first selling our existing products  more to our existing - existing customers. Okay. Do we have any information on like  our current marketing strategies? Yeah. Well tell me tell me what kind of changes  we could make. Maybe we can talk about that,   right? But what would we do differently with   our customers in order to drive more  revenue from that segment right now. Yeah, that's a good question.  So the question here is really   how could we how can we drive more revenue  from our existing - existing customers, right? That's right, yep. Yeah, so there's a couple things  I’m thinking about the first one is   we could - we could - we could get our  customers to buy more candy every time that they   that they go to make a purchase. So it's  more, you know, more units per purchase. Or   we could talk about getting our  customers to buy more frequently. Anything else? So let's see. I think that  those more units per purchase,   more frequently. We could certainly think about  increasing the price of our - of our candies,   which would - would do more to generate more  dollars per sale, but without selling more units. Tell me what the pros and cons  are of each of those strategies. Yeah, okay so let's talk about the pros  first. So the pros of more units per purchase.   Yeah, I think that that might be the easiest to  do. I think that we could offer - you can imagine   maybe at a grocery store asking for promotions,  or more - more beneficial placement of products   within a store would be an easy way to get  our customers to buy more units. We could also   think about bundling. And so those are things  that I think would be very easy- easy to do.   For the cons, I get there's a - there's potential  that our customers shop less frequently if they   buy more units per purchase. Maybe you get a  tummy ache and don't want to buy candy again. So they kind of - they buy in bulk but they - they  go on a diet afterwards or something like that. Exactly. Exactly, yeah. That would be  - that would be maybe a potential risk. Yo-yo dieting. Exactly, right. So when we think  about purchasing more frequently   some of the pros there, you know, if our  customers are buying the same - the same quantity   per purchase, that feels like the - that feels  like the best lever to re - to like drastically   increase our revenues. And so maybe  I’d say a larger - larger impact if   we can if we can pull that lever to get  our customers to buy more frequently. Okay. Some of the cons. You see more upside there basically,  right? If that’s what you’re saying? Yes, exactly. Okay. Yeah, exactly. So How are we gonna do it? How do we get  them to buy more frequently Jesse? So, you know, I think you could make them more  available, so that would be distributing within -   within more channels. You know, I’m trying  to think about a way to create some sort of   loyalty program. I’ve never seen one before with  candy, but there's a there's a first time for   everything. Maybe there's - maybe we  create a some sort of game with prizes   based on how much you buy candy, sort  of a Willy Wonka approach, if you will. Yeah. I feel like there used to be something  like that when I was a kid where you had to   collect like different letters inside candy boxes,   and then they spelled stuff and you could  redeem them for prizes or something like that. Okay, there you go. So maybe we  bring - maybe we bring that back. Okay, okay. So I’m trying to think about some of the cons for  getting our customers to purchase more frequently.   It's basically the opposite or the inverse of more  units per purchase. Maybe if I’m - if, you know, I   used to buy two candy bars every time I go. Maybe  if I’m - I'm buying more frequently only by one.   So that's maybe the risk. And then increasing  price is very interesting. We of course would   have to understand what the likelihood is to  continue buying at the same levels. But I do   think that this is usually like a small portion  of somebody's, you know, kind of spend on a   monthly basis and so this might be another lever  that's pretty easy to pull. Now the downside,   you know, we're not gonna double our revenues by  increasing the price alone. I find - I think it's   very unlikely that we could, you know, change  all of our candy bars prices from two dollars   to four dollars. And so if I was going to pick,  I would be interested in looking at, you know,   I see think more - more frequently has  more upside. I’d actually like to look at   selling more units per purchase first  because of how easy it is to do, and then   maybe we could look at selling more frequently  if that doesn't get us to where we want to be. Okay, great. Well, I did mention before  that we have these kind of two segments   and we've done some price analysis on the bars  segment, so I have some data to show you here. Great. See if I can get this up in a way that is elegant.   There we go. Tell me what you see here. Okay. So US chocolate bar prices, it  looks like we have the price per bar.   Oh, interesting. And this looks like it's - there  are maybe five competitors compared to Candy Co.,   and it gives us their prices. Is this  - that's what it seems like to me. Yep. And the the thing that's glaring  to me right off the bat is that   we're pricing our candy bars at $2.24 compared  to, you know, the highest price of$2.30.   So it seems like from first glance there's  definitely an opportunity to raise prices.   Now that may not get us all the way to doubling  our revenues, but it would be a great start.   I’d be interested in understanding what this would  do to our total revenues. I guess I would need   some information on how many candy bars  we’re selling, and we could think about   where we could increase the price and what  that would do to our overall revenues. Okay that sounds good. Now I’m going to leave  this up for a second because I have some more   data that I want to share with you, and  so I’ll leave that up for just a minute.   I’ve got some data on the current breakdown  of the market, and that might - that might   help us a little bit. So chocolate bars are 75% of  revenue, and the hard candies are 25% of revenue.   Our chocolate bar segment is growing at 4% per  year and hard candies are growing at 12% per year. Okay, great. What we're trying to figure out is between  organic growth and this potential price increase,   which we estimate, you know, and I’d be interested  in your thoughts on this, but we estimate that   it's probably not significant enough of  an increase to drive a major volume drop.   That between the two of those, we're curious  how far that gets us to our goal posts. Okay, that's great. So let's see that  basically what we want to know here is   what's the total, you know,  what's the total increase   in probably on a percentage basis because we don't  have total revenues. But what's the - what's the   increase in our revenues based on potentially  raising prices plus the growth of the market. Yeah, I did give you revenues actually  at the beginning, do you remember? Oh yes, you did. I’m sorry. So $5.4 billion  actually, so that's - that's great. $5.4 billion.   Okay, perfect. So kind of what's the  - what's the increase in revenue.   So I’m imagining that - one question I have. I’m  imagining that we would raise our prices now and   so we would capture that that that price increase  for, you know, all the future years of the   of the market growth. Is that sound right? That's right. Do you want  to do it every year though?   I mean do you want to - do you want to  make the calculation every year or you're   just assuming that that - that that  difference is going to be active. Yeah, I just wanted to make  sure that, for example,   we weren't going to raise the price by $.02  now and $.02 next year, or anything like that. Let's just assume that we're gonna raise it  to whatever level on this chart you think is   reasonable, and then calculate for me  with that what difference that makes. So I think, first glance it looks like $2.28 makes  sense. It seems like it's a close to the average   price increase. And so if we wanted to figure out  what the - what the increase in revenue would be,   basically what we want to know is, you know,  let's assume that the hard candies don't -   we're not going to change the price there. So  we want to know what the - what the increase   in revenues will be for hard candies, plus  the increase in revenue from chocolate bars. Okay. And really what we want to know is basically how  many - how many units will we sell, multiplied by   the what this new price would be is, you know,  $2.28. We could actually do it by $.04 per,   well no, let's calculate the  whole amount. So let’s start - We could calculate the whole amount,  but let's do it by percentage. Let's do by percentage? Okay, great. So  what we want to do is let's start with -   we'll start with the hard candies because  we're not going to change the price at all. Sounds good. So hard candies we know are,  you might want to start with the   dollar figure and give you the percentage  afterwards. What do you think about that? Okay. Okay. So we have 5.4 and 25% of 5.4 billion is,  let's see, 2.7 divided by 2 which is 1.35 billion,   which is year one. And what we're going  to do is we're going to multiply - we're   going to multiply this by 1.12 times  1.12 plus - times 1.12. And we want   to know what the revenue would be in year four  as opposed to like over the four years, right? Yeah, we just need to know the end number. Perfect. Okay, so let's do  this. I'm gonna multiply 1.35.   Okay, so in year two we'd sell about 1.512 can  I round that to 1.5 or should we be more exact? No that's fine. I think 1.5 should be fine. Okay, so then in year three,   that will end will increase an increase of  .18 billion. I think 0.15 and then 2 percent,   yeah, so 0.18. So 1.68 times 1.12,   so it should increase by .336.  So we have 1.68 plus 0.34   will take us to about $2 billion  in hard candies. That is a -   well I guess we'll do it - we'll do a percent  increase on the total revenue. So we should be - That gets us to year three. We need year four. Ah, that was year - okay, that  was year three. Okay, so then Assuming that we're in year zero basically now. Oh right, right, yes. So in year four, we  would just increase by 12%, which would be   0.24. So two and a quarter billion basically  would be our revenue for hard candies   in year four. Now for - oh sorry. Okay, so now for  chocolate. Let's see. Let's figure out - so we're   going to increase by $.04. Well, let's - let's  do - we're going to start at 75% of 5.4 billion   which is 5.4 minus 1.35, which is -  it's 4.05 billion is our starting point.   That's year zero, not year - not  year four. And we'll say 4.05   year one, that's going to be 0.405 plus  about 0.08, if it's all right if I round.   So we're going to be a point - it's going to  go up by about 0.49, so about 4.55 in year one. Tell me how you got that one again, just to let  me just make sure we're using the right numbers. Yeah, so ten percent of 4.05  billion is 0.405 billion. I gotcha. It's four percent growth. I think that. That's right. It was 12% was for the hard candies. Yes. Okay, all right. Let's do four percent here.  So 4.05 times 1.04. So we're going to have one   percent of that as .0405 times four is going to  be about 0.16 billion. So we'll go from 4.05 to   4. to about 4.2 billion from 4.2, increase at  four percent is going to be 0.042 times four   so it's going to be 0.168 about 0.17 billion would  be the increase. So 4. about 4.37 for year two.   4.37 times four percent.   0.175 basically it will be the increase. So  4.37 4.44, about 4.5 billion in year three.   And then in year four we'll see 4.5 time - and one  percent of that is .045 and we multiply that by   four. So that would be 0.18. So 4.68 billion. Now  what we want to do here is we want to add these   together and then figure out the percentage  change from year 0. So we have 2.25 plus I don't actually need that necessarily.   I mean you could tell me why you want to  do it, but I don't know that I need that. Oh, okay. So I guess what we can look at then is  what's the what's the total increase in revenue   right? So 2.25 plus 4.68, that gives - is going  to give us 6.8, about 6.9 billion. 6.93 billion   will be the will be the new revenue  in in year four. Now that's great,   still short of our - of our doubling the revenue  goal, but it is an easy lever that, like we said,   will not likely cause a decrease in the total  - in the total number of units, right? And so   if we could do that, we still have the option to  look at these other levers of, you know, bundling   or looking at other more units per purchase,  or getting customers to buy more frequently. We actually haven't factored in the price change  yet though. How are we going to factor that in? You're right. So that actually needs to - that  actually needs to increase by - so it's 4.68   billion, plus, or multiplied by the percentage  increase in the price. So we said from 2.24   and then $.04 is - it's a pretty small percentage.  Let's see here. So $.02 is about one percent,   so it's about a two percent increase in the  price. Let me double check that. So $2.24,   ten percent is $.24 cents, so it's, yeah,  about two and a quarter cents is one percent.   And so that means, yeah, to go to four cents is  a little under two percent increase in the price. And two percent is fine. So okay, so let's just do the 4.68 and  we'll increase that by two percent.   So it's .0936. So that takes us  to basically $4.77 billion. So   what we want here is to look at the 4.77 plus  the 2.25 takes us to a right around $7 billion.   So look, so seven so seven billion -  does that sound right to you, Jenny Rae? Sounds pretty good. Okay, great. So $7 billion, again,  that's great. Now it looks like the,   you know, the increase in price is a - is a  very - it's like it's a pretty small lever,   right, because we're really what we're doing is  we're - we're getting about two percent on 75%   growth from that. And all the rest of it comes  from the from the market growth. So look I say   no downside, no not real downside in doing it,  but doesn't really get us where we need to go. Would you push price anymore? Yeah, you know, I think,   yeah, I think there's an argument that you could  increase the price some more. And I’m thinking   about that like if I - if I’m walking into the  gas station, I don't really compare the difference   between two cents between the candy bar that I  like and the one that I don't. So maybe it would   make sense to increase it another two cents.  That would change it from - it would basically   double from .094 billion to 0.18 million. So it  would basically take us to 7 – 7.1, $7.2 billion. And again, like you said, it doesn't get us all  the way there, but I don't know that there is   downside to doing that like you mentioned. There  probably isn't a lot of elasticity around it.   Okay, great. Well, we've looked  at a couple of different things,   and I think we've got time to look at one  more. What else would you want to look at here? So let's look at let's look at increasing  the number of units per purchase   for our customers. I think that that  makes - I think that makes the most   sense again because it's easier, even  if it doesn't have quite as much upside. Okay. I like that too. I want to look at doing  it internationally in particular because I think   there may be some opportunity there. So I’ve  got some data about some international markets,   especially because the U.S. market is pretty  set in their ways in terms of the candies that   they like and the things that they - they want.  But there are some new emerging markets that are   pretty interesting for us. We're going to look  at China, other Asia and Europe. And I’ll give   you some data. Just the total size of the Chinese  market is 2.2 billion in terms of chocolate and   hard candy, the segments that we're in right now.  And then the total size of the other Asian market,   so non-China Asian markets, 4.5 billion. And  so based on this chart that I’m gonna put up   on the screen now, I’m curious what you see as an  opportunity potentially in those markets for us. Absolutely. And just one clarifier. These 2.2  billion and 4.5 billion that's in dollars, right? That is, yeah. Okay perfect. Okay, so let's take a look. This  chart is the worldwide market share. Okay,   so it gives us our market share compared  to competitors in these other markets.   Looks like Candy Co. has an enormous  market share in the U.S. And about 45%   market share in Europe. So it actually makes me  think that there may be opportunities in other   markets where we're not as established.  Primarily I like the other the other Asia   market. It looks like it's very fragmented. There  are three, four, five, six, seven competitors and   all of them have - it looks like the largest of  them has about 25% market share. So I think that   there's an opportunity for us to penetrate  there, plus the fact that it's double the   size of the China market. So that'd be the  first place that I’d - that I’d like to look. What would you do? How did you enter the market,  or how do you push growth in that market? Yeah, that's a good question. So I think the  first thing I’d do is benchmark the way that we   are distributing and marketing any other Asian  markets compared to these competitors. I’d be   especially interested to understand a little bit  about competitor four and five because they don't   have a ton of market share in the in these other  three markets we've mentioned, but they seem to do   very well in other Asia. And so I’d be curious  if they're doing something differently than   the - than the other competitors would be. So  I’d love to look at what they're doing first. Sounds good. I don't have any more data  about those companies in particular, but I do   have some potential options for  companies that we could acquire. Oh, great. And so one of the companies, there are two –  there are two companies for sale right now. I   mean we could obviously acquire potentially other  ones, but there are two that are for sale. One is   a nut and snack bar company with strong brand  equity and a distribution system in China. The   second is a small gummy company in Europe.   Should we acquire one, should we  acquire both, should we acquire   neither, and why would either one of those  either be a good fit or not a good fit. So let's talk about - maybe we could  talk about some of the pros and cons   of each and then figure out which one  things we think makes the most sense. Okay. So I think the natural snack  bar distribution system company,   the benefits there would be mainly that  they have this distribution system in place,   which means that we don't have to spend a  bunch of money, remember we're concerned about   margins here, so we don't have to spend a bunch  of money to establish these distribution channels.   And so that we might be able to continue to  operate that as it's - as its own business.   Now the downsides there is it doesn't seem to fit  with our brand. It doesn't really fit with kind of   our core capabilities, and so we'd have to think  about building out maybe future R&D capabilities   if we ever wanted to move those snack products  over to some of the other markets. So I’m a little   bit less interest - interested in the nut and  snack bar company. Now the small gummy company. I love gummies. Yes and I think you said the small  gummy company was in Europe, right? Mm hmm.. Okay. I love gummy bears, so that that's one point  for the small gummy company. So the benefits.   The main one is this fits in really nicely  with kind of our brand as far - as far as I can   understand it. We have the hard candies, we have  the chocolates, and so gummies would be another   candy you might think of at Halloween or  other occasions where I think we'd sell   a lot of our candy. And so I think that  for that reason it makes - it make sense.   Some of the downsides, not a ton of - not a ton  of brand recognition for the small gummy company.   The benefit there that we have brand recognition,  at least in some of these markets. And so I think   that we, given our ability to brand, looks like  we, you know, we're 100 years old so that this   name is going to carry some weight. And so I think  that we could potentially offset the - kind of the   downsides of that small brand. So my first look  would be to look at the small gummy company. Now   we - there would certainly be  questions about what's the price   and some of those other things, but that would  be what I’d first be interested in looking at. Okay, great. Well, we've run out of time and  we need an update for the CEO. So based on   everything that we've talked about so far,  what do you think our potential options are.   And do you think that we're going to  be able to get him to the $5.4 billion. Yeah, so if you can give me just a second. So  really what we're looking at here is could we   double the revenues within the next four years.  Right now it looks like we won't be able to.   Now there's a couple things that we can do that I  think would make sense to get us close or on our   way. Number one, we should raise the price from  $2.24 to $2.30 of our - of our chocolate candies.   Number two, we should look at acquiring the small  gummy company in Europe. And then number three,   I guess the third thing that will help us  to get there is just going to be the growth   of the market over the next over the next four  years in both hard candies and in chocolates.   Some of the concerns, you know we didn't - we  didn't actually have a chance to look at the   some of the other options, for example, getting  our customers to buy more frequently, and there   may be opportunities as we mentioned in selling  to, creating kind of new products organically   that may be more attractive. But I do think that  the first step we should take is figuring out   what's the price for this small gummy company  and would it really make sense to acquire it. Okay, great. Thanks, Jesse. You can relax now.   All right. What do you think?  Is it just like riding a bike? No, it's a lot it's harder than I remember. I when  I listen to the podcast, I always think, oh yeah   okay. Easy. Exactly. And so, you know, it was it  was definitely - it was definitely a lot of fun.   You know, I’ve definitely missed  casing. The math I needed to - it   took me a minute to get caught up.  But overall I think it was okay.   I’m not sure if I would give me a job offer.  Fortunately, fortunately I already have one. Suckers, yeah totally. Exactly. What did you think? I thought it was really good. Let me - let me just  highlight a number of things as we go through it   really quickly. First of all, I’ll talk about just  the soft stuff, right? You are clearly enjoying   yourself and not stressed by the times that I  had you go back and do something and reconsider   something. You were very go with the flow. But you  remained quite structured, so when I said hey, you   know, we need to go back and factor in the price  increase, not perfect that you forgot it, but at   the same time it wasn't hard for you to loop back  in to where you were. It didn't make you get lost   or fluster you. Also we kind of had, you know,  some running joking going on in the side. And   that's - that's really can't be underestimated if  overall I’m evaluating whether or not I think you   can do it, and I think you'd like doing it, and  I think I’d like having you do it, right, I think   that - I think that overall like your pure delight  in going through the case was really good. And you   had a couple of common mechanisms, especially  in the creative brainstorming, that I thought   were really good. And I would be curious just to  - I wanted to poke on you and just ask what you   were writing down. But you were you really quickly  kind of broke down, you know, here are the three   things that make sense, here are the core focuses  of these areas that you want to highlight. And I   just thought you did a really good job of,  you know, kind of making sure that you were   going methodically through a lot of the questions  that I asked instead of shooting from the hip.   And so like overall, I thought that's - I think  that smoothed out some of the bumps that were   there in other places inside the case. So  let me just run through it. First of all,   two minutes and 49 seconds to open the case  with your clarifying questions. The two - the   guidance that we give is that you should ask two  kinds of questions about the business problem and   the business model, so you nailed it. You kind of  doubly confirmed, right, you know, how many years,   right, what, you know, making sure that you had  the revenue. I don't - you didn't tie that into   the rest of the case, but again, that was a that  was a bump but not a major diversion. And then do   we sell globally, what are the ops of the company,  right. So those kinds of questions are exactly   what I’m looking for from a great candidate  at the beginning. And I really did feel like   you had a pretty strong sense of how we - where  we needed to go and how we needed to get there.   Your structure took you about two and a half  minutes. When you first described it, I felt like   whereas normally the overview at the  beginning would make so much sense,   it took us such a long time. It took about half  a minute to go through just like this, this is my   matrix and this is my 2x2. And I like - I like how  you had thought about, that but I actually thought   about afterwards that you could have just gone  through that and said like I have four categories,   right. And so I started writing down the two by  two and then I realized that you were naming your   categories. But I didn't realize it until later.  So I think if you had just maybe communicated   that a little bit more clearly, that would be  good. We lost your audio for a second. I think There we go, can you hear me now? Yeah. Makes sense. And then, you know, we kind of went into a number  of different sections of the case. There wasn't   anything that you took longer than four minutes to  do, math or creative wise. And I pushed a number   of different things for you. So the first was like  how do we get revenues from existing customers,   so I really pushed you on that one. And then I was  - you probably felt it but I was gonna what else   you until you got that price increase option.  But you snuck that in there pretty quickly,   so you did all right on that. And then, you  know, on the price increase, we got there but   I was kind of curious as to why - I would have  wanted you really quickly to realize that that   extra two cents of gap would have doubled the  increment pretty quickly and so, you know, so   you hedged that one and I pushed you on it and  you were like, oh yeah, like why not. And also   it makes a big difference in terms of that  particular piece. When you went through the math,   the math was not completely flawless. There -  like there was one time that you did the 12%   that it was that it ended up a little bit off.  I decided to let it go because I was what I was   thinking about was my judgment was you could  do the math. You laid it out really clearly.   I didn't have any issues with you like not being  able to multiply like that really weird number by   12%. And so I just was like, yeah, we're going to  be close and it didn't change the answer either,   right. The answer was we're not going to get  there. And there's really nothing that we looked   at where we would get there. My final point,  just so that everybody knows, there one way that   I would have pushed you if we were coaching and  you were doing cases this weekend or, you know,   some other time coming out soon, would have just  been I felt like the running commentary versus the   goal could have been a little stronger. So  we had 5.4 billion that we needed to get to,   and kind of keeping a running tally of  like okay, that gets us this far. This is   the - this is the delta. And then like here's a  little bit more, and here's the delta for that.   Like you were - I didn't know at the end when  you concluded that you were gonna have such a   strong response and be so clear about the fact  that we weren't gonna get there because I didn't   hear that as a running commentary throughout the  case. And so if you had it, like for example,   in the China and other Asian markets, when it gave  you those market sizes the total of those markets   was 6.7. Like we would have had to have major  market share in those markets to close the gap,   right. And so this is, you know, I’m trying to  box you into a corner and at the end we were   just like yeah, we can't get there. But I wanted a  little bit more digging on a few of those areas to   try to figure out like what would it take in this  market. Okay, we can't get all the way there here,   so we have to add that to the list but we're gonna  have to go back and find some other options. And   that's really this what – this is Hershey that's  basically like what they've had to do is take like   a super multi-pronged approach to try to target  some of the different changes that they need. Awesome. Yeah, I hope that you enjoyed it,  and again thank you so much for   that. So at this point I’ll turn it  over to other folks for questions.
Info
Channel: Management Consulted
Views: 21,389
Rating: 4.8838711 out of 5
Keywords: management consulted, management consulting, advanced case interview, case interview, case study interview, consulting case interview, case interview preparation, case interview questions, case interview prep, case interviews, consulting interview, case interview frameworks, case interview example, case study example, case questions, case studies, management consulting prep, bain and company, bain case study, bain case interview, mock case interview, full case interview
Id: jL0DzzPLsa4
Channel Id: undefined
Length: 50min 43sec (3043 seconds)
Published: Wed Nov 18 2020
Related Videos
Note
Please note that this website is currently a work in progress! Lots of interesting data and statistics to come.