An Angry Passenger Refuses to Cooperate with Police | Yorkshire Airport

the pressure is on for Jamie to get the taxiway back up and running as soon as possible meanwhile over on the aircraft stand Meghan Chloe are also working up a sweat [Applause] having just boarded their third flight of the day the girls need to clear the ramp so the aircraft can taxi out for takeoff [Music] but with the planes passenger barrier finally reeled in Chloe receives an urgent call from back in the terminal we're waiting anxiously at the departure gate is Shakeel as team leader it's Chloe's job to assess the situation [Music] nobody's knocking you're you with me there's a big scene you're raising your voice if you want to come on or if you get the police to come down right not a problem with the man showing signs of unpredictable behavior and some of the other passengers beginning to look uncomfortable if you could just ask one of the uniformed officers to come down forget hey Chloe calls for backup back in departures Chloe's reinforcements have arrived he's not really sought to anyone show anyone his fastball I've come to again ask him politely to move aside just so I can establish what's happened more than anything and he said he doesn't have to lock me up and I'm not gonna accept him until I've had a word and I'm happy they settled I don't want to speak for everyone I'm a co-sponsor sighs known in the industry is offloading unruly passengers run the risk of being refused permission to bought an aircraft and here at leeds/bradford they have a zero tolerance policy for any disruptive behavior with the plane due to depart in the next 15 minutes it's down to 24 year old Chloe to decide whether it's safe for all the other passengers to allow this passenger to travel but gate 18 leads Bradford's departure Hall Chloe's irritable passenger is in severe danger of missing his flight to Portugal when you're acting like that so no with the other passengers now taking their seats on the aircraft Chloe will need to make a judgment call as to whether she feels it's safe for the man to join them the issue is not UN under the barrier the issue is that I don't think you're listening you stood here because we need to wait for the flight is gone and then somebody can ask out your background I'm not willing to accept you so you're not traveling on this light today we've got through one bag I'm not they're not putting up with this for our flight airport staff have the right to refuse to carry anyone they believe to be a potential risk to the safety of the aircraft its crew or its passengers just so you know we are all flawed in the sky I'm not happy to except tomorrow last year there were over 400 reports of disruptive passengers on flights some that depends on God and it starts within it's not done for anything he's just fallen off handle the passengers behind in we're telling him to calm down they're worried burrows is that if it behaves like that in the air they're going to be diverting an aircraft for somebody just purely being aggressive so the decision is made by knew that he's not traveling this is all part of the job this is what I get paid for we have a Chan in our office when everything's gone wrong we go in and we just go I love my job I put my job I love my job but they test that theory today I would still say that there for now the passenger won't be arrested but he will be escorted off the premises Chloe's intervention may have saved the airline a diversion costing eighty thousand pounds and the other passengers from a very volatile journey you

Channel: ITV

Views: 374,065

Rating: 4.6862745 out of 5

Keywords: angry passenger, airport angry passenger, yorkshire airport, itv yorkshire airport, airport rage, itv, angry flyer, aggressive passenger, rude airport passenger, shocking, rage

Id: _LYSkMgsB44

Length: 6min 9sec (369 seconds)

Published: Sun Aug 11 2019