AMD and Intel want YOU to LIE to them
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Channel: der8auer EN
Views: 115,645
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Id: kg8Gj_tcGDY
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Length: 23min 55sec (1435 seconds)
Published: Sun May 14 2023
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Imagine buying a car with normal, sports and race mode.
In the manual, pressing sports and race mode void the warranty.
Then u drive up to the dealer/workshop, did u turn on sports race mode? Nope.
Proceed to fix the car.
reviewers should cover all future product releases only using coolers and ram configurations that are enumerated in the warranty.
I think derbauer kinda missed the main reason why warranty is like this, it's not about the added risk or anything. And it's not about safety concerns. It's a predatory business behavior in order to lower their operating costs at every possible opportunity. If you can void customer's warranty, that'll save you money, so these companies are finding every legal way to void warranty. If these companies had it their way, none of their products would come with any warranty whatsoever.
If you brag with XMP/EXPO numbers than that is the default user also expects and cannot ppssibly void the warranty no matter what. If not, then they should get slapped by a massive lawsuit for deceptive practices and lying about performance figures.
Timestamps:
0:04: Introduction
0:11: Introduction to G.Skill 7200 Mega transfers c36 kit (48GB).
0:32: Benefits of 48GB kit vs. slower 64GB kit for budget-conscious users.
1:00: Mention of recent controversies involving AMD CPUs and Asus motherboards.
1:10: Focus on Expo XMP and warranty disclaimers.
1:19: Sponsored message from Hetzner about new server.
1:55: Summary of CPU dying issue with BIOS updates.
3:04: Discovery of new BIOS version exceeding recommended voltage.
3:27: Noting warranty disclaimer potentially worsening situation.
4:24: Synthetic benchmarks: Expo and XMP.
6:17: Game Benchmarks
9:05: XMP, Expo, and warranty limitations from Intel's perspective.
11:22: AMD's Expo and warranty inconsistencies.
14:02: Need for improved warranty policies and customer understanding.
16:00: Challenges with warranties, XMP, and cooler recommendations.
18:02: Dissatisfaction with manufacturers' warranty policies.
20:56: Hope for collaboration between Intel, AMD, and vendors.
22:07: Complexity and confusion caused by warranty disclaimers.
22:52: Benefits of G.Skill 7200 c36 kit.
23:11: Conclusion and advantages of 48GB kit as cost-effective option.
Potentially gonna get harder to lie about it over time, with UEFI now being a complete operating system they can likely log all your BIOS settings in to a memory chip somewhere far away from high risk areas of the board so when you RMA, they can easily determine if EXPO/XMP was enabled.
The same could be done with CPU's as part of their security components (AMD PSP, Intel IME etc.), log common variables that are prone to causing issues to some relatively safe physical location in the chip.
That being said, Asus has just now released a statement that says they will cover users using EXPO, XMP etc.
This is getting the publicity it deserves, but I'm curious why AMD and Intel are dragged into this. Both of them have explicitly or implicitly said that XMP/EXPO does not void their warranty, and I don't think there have been many cases. My own RMA process certainly didn't care that I had it enabled, nor that I used CO and PBO.
ASUS' statements are a disgrace to the industry, but from the GN video AMD seems to have reiterated that they don't void their warranty, only ASUS released a statement, and they've luckily already backtracked on it (albeit the damage is done and they should get the negative publicity that they deserve).
IMO they're a bit like this warranty void stickers which are even illegal nowadays in some countries.
(P.S. I did not watch this particular video. I've already watched 1.5 hours worth of GN videos on this topic and kinds need to do something different with my life now)
So on AM5, what memory speed and VDD/VDDQ voltage are considered 'overclocking'? It's 5200MHz for frequency, right? What about timings? Since tighter timings are a more difficult configuration for the RAM to run, it's effectively overclocking, right? Is there an exact list of primary, secondary and tertiary timings anywhere that AMD will consider the threshold for 'overclocking'?
I personally despise all this ambiguity.
I don’t really see an option where high xmp settings would not void warranty. There are some crazy kits and the tech is unable to distinguish between stupid settings you put in manually and stupid settings the motherboard reads from a rom in the memory module. They simply cannot have a blanket approve for any settings some Chinese manufacturer decides to put there.
And to be clear, xmp does not automatically void warranty, at least Intel’s terms and conditions does not have a clause for that. What they say is “operating outside intel defined specifications” voids warranty. So going above the supported memory speed voids warranty. There are plenty of kits within the supported limits, for example a DDR4 3200 kit would be within limits with the latest CPUs.
But what they should absolutely do is advertise only with settings they support, unless they explicitly make clear that they are advertising overclocking features that are not covered by warranty.