okay Carol thanks for your patience onthe Civic you picked out um first to usto color correct equipped just the wayyou said it had to be equipped all rightwe've worked hard to put together a fairproposal however we understand thatyou're the judge and jury when it comesto fair we also know what happens if youdon't think it's fair you get up out ofthat seat you walk back through our twofront doors you jump in the car you hopeyou never drive again and you leavethat's why we make fair MSRP 25 Oh 30now the splash guards this will be thebest investment you make over the nextfour or five years this will keep yourvehicle's paint intact down both sidesit will double triple quadruple the costwhen it comes to you get money back byselling it for trading it the pinstripesmake it distinctive there's your totalinvestment our discount of seven hundredand fifty dollars your trade we love itwe'll buy it for fifteen nine fiftyplease recognize this when you trade thecar to us this is the amount of cashthat stays in your pocket instead ofgoing to the state of Georgia so you addthis to this and that's seventeen twentyfive there's the difference dot feefiling fee your taxes after you pay offthere's what you're financing nowrecognize this each time you decreaseyour term you save yourself a pile ofmoney the difference between this andthis can be over three thousand dollarsin interest that you say each time youincrease your term your payment goesdown so with your initial investment ofa thousand dollars your payment's sixtwenty nine two six thirty nine thatpayment may look high but here's what itdoes for you saves you three grandallows you to pay it off quicker youbuild equity faster you have the freedomto trade or sell it soonerat seventy two this payment iscomfortable and flexible it'scomfortable because it's two hundredbucks less it's flexible because youalways paid off early without penaltyand enjoy the same benefit you got uphere this payment right here is the bestof both worlds the payment significantlyless there would be 48 you save moremoney than you ordered 72 circle aninitial the payment that works best foryou okay that right there will get younew civic ready for delivery no I wantanything mm Elizabeth okay Carol thefact that you won $18,000 for your tradeis evidence that you are perfectlynormal human beingeverybody the trades a car in once morefor the trade I want more for a trade sothat's not a problem we understandcompletelyother than the trade value everythingelse works fine nothing else stops youfrom taking the civic home today correctokay well you're going to go I don'tbelieve it but when I show you the mathyou're going to discover that we're notthat far apart okay you won 18 and quitefrankly that's a great number we hopethat the vehicle can be worth 18 or evena little bit more make no mistakes orwhatever research you've done is goodwe'll buy it for 16 950 give me a favorhere I'll take 18,000 subtract 16 950for me would you please 2050 okay so itlooks on paper like we're 2050 away thefact the matter thousands it no 2050 nooh I'm sorryso what's the number thousand fifty wellthat's the problem because it's only 15nine fifty we're willing to buy all soit is two thousand finished my bad thereyou're good with math though Iappreciate that but we're not 2050 apartbecause remember punch in 2050 therethen subtract one zero seven seven973 okay so it looks like we're 973dollars apart but in fact we're not even973 go remember your back bumper okayfor us or anybody else to get $18,000for that vehicle we're going to have tofix the back back back bumper otherwiseyour car's in great shape we love it soif it only costs four hundred andseventy three dollars to repaint sand dowhatever needs to be done to replace thebucket would be over a grand but I don'tthink we need to replace itthat means we're five hundred dollarsapart however if you decided that it wasworth five hundred bucks make no mistakefive hundred bucks is a lot of money ifyou decided it was worth five hundreddollars to you to sell that suckeryourself in order to day team well thefirst thing you'd have to do is whatanybody has to do before they sell a carand that's detailing when's the lasttime you paid for a full detail mmmabout a yearwhat'd you pay two hundred bucks okay umyour car's got hardly any miles on ityou don't need to do much else but youwould need to service it okay so I'mgoing to guess a lube oil and filterwould be about forty bucks and okay soif you just invested two hundred andforty dollars because you got such agreat car that would still only net youthree hundred and sixty dollars if yougot eighteen grand for it let me ask youthis careful is it work went through allthat for three hundred and sixty bucksor can I go ahead and get your new Civicready for delivery I'll just need yourokay right there yeah but I'm not goingthrough all thatI don't get my team this time okay don'tblame you bit um would you sell ityourself to get 18 just so okay like andyou know what that may be the rightthing to do and if it is Carol I'll helpyou okay what I mean I help you I'llgive you the odometer statements you'llneed I'll give you the title of thepaperwork you need to transfer the titleI'll do all that for you because itwould be in my best interest to help yousell it okay but let's take a look whatyou have to go through and then you makethe call as to whether it's worth itcool cuz it's all about the moneyis all money and let's face it thedifference between 15 950 hei Taylor for2050 bucks I know what I'd do I'd sellit myselfokay I'd like to help you right therebecause the ad is key the ad drivesphone calls the more phone calls you getthe better off you are you don't want toput any number in there except your cellphone number you don't want to take achance on voicemail because voicemailhere's what happens so he's looking forcar they dialed they get voicemail thenhang up they go to the next car becausethey're looking at probably a list of 75or 80 Subarus okay so make sure that theads good and you answer all the calls ifyou get 200 calls which is a good at bythe way there'll be a hundred who makeit through to you there'll be 50 who areinterestedthere'll be 25 who will make it a pointto come and see you in W 12 to show upokayhappens to everyone themselves the carhappens to us all the time so you willspend some time waiting for people whodon't show up you know what for 2 grandit's worth it um once you sell it andyou will in fact you'll sell it morethan onceyou'll sell it once twice three timeswhat do I mean happens does happens toeverybodyso one comes in they buy it and shakeyour hand they look you in the eye andthey say they'll be back because a carin that price range it's going torequire financing you never hear fromthem again Carol okay they see somethingelse so they can't get the money theydon't have the common courtesy to callyou but you will sell it it will takeyou takes us 45 to 60 days to sell aused car the chance might take you thatlong termmade sure on so you will make anotherpayment all right hold that thought butyou will sell it once you sell then youdon't want any more phone call becauseno one ever calls you up after you soldthem a car and thanks you for it theycall you up because they want somethingfixed and so you may want to change yournumber but if you do sell it you'regoing to make some money let's find outhow much money um you want to discountthe Civic didn't you yeah you came to aretail car store you're going to putthis call on the Internet you can havelots of people looking at it people thatgo on the internet looking to buy from aprivate seller are they looking to payas much as they can are they looking fora bargain going on you think they mightwant to discountyou know think about this Carol just fora second you've been doing this for 3540 days you've had more people not showup and you can shake a stick at you soldat once but no money's come through I'mfinally a nice young couple comes by bythe way you want to make sure you ridewith everybody the easiest way to steala car Network is not to go out aftermidnight with a slim jim is to get up onSunday morning make a pot of coffeelight a cigarette peruse the health orthe classifieds pick up the car theywant to steal and go they go you invitethem over they show you a bogus driver'slicense give you a fake hundred dollarbill so ride with everybody whicharrives a nice couple they come backthey say we love it I mean you've heardthat before they say look go we'd liketo pay you right now seventeen thousandtwo hundred and fifty dollars in cashwhich means they're asking for a sevenhundred and fifty dollar discount thesame thing that you asked us for isthere a chance you might take that 17thousand to fifty cuz it's a lot morethan we can pay you know you just tellme no this is telephone 90 I do want toask nineteen yeah you just veges okayokay greatnineteen now you're at 305 up get youout - 19 - to UM take your 18 to 50that's cool so you take 18 to 50 whichis $1,300 more that we can pay you rightor 14 not 14that's $1400 I'm sorry that's $2,300 orthat we can pay word 16 950 you're 18- 5000 - here 120 120 120 100 outwhether we can bail you that's a heck ofa deal because now you're 20 100 bucksup by the way you've also put your caron the Internet at a higher price thanany other Civic on there so it may cutdown on your phone calls but you knowthat's okay you're $2,100 upremember the tax credit you lose it nowyour thousand 23 oh that's pretty goodmoney but you made another car head andship and it okay so now you're eightfive from eleven six now you $668 up butyou had to do a little change and youhave to detail it now you're gone fromtwenty eight dollars up is it worthtaking the next 45 days it kind of yourlife to come a car salesman for fourhundred and twenty eight dollars Carolor would you rather have us do all thework and you take delivery be civic no Idon't want to tell my wife I didn't getthe money that she said I posed of youwell you can do one of two things andyou can take all of this paperwork home- it goes to remember yourself we canfight me over for dinner and I'll behappy to do it for you you don't wantanybody 75087 key screw you man it'sgreat good there tell the truth theumpires I sail you what that's calledthat's called selling you know it's notcalled selling how about we split thedifference
If anyone is confused by the YouTube title I'll explain:
usually its not the salesman who does this, its the closer or sales manager. hes making the customer give his own numbers to deduct from the trade value. if the closer sees you're a person who doesnt know crap about cars, then they will take advantage and give inflated numbers for repairs and such for your trade. its always best to bring someone who used to be a salesman or even a smooth talker to compete with the closer.
your best weapon against a dealer selling you a car is to walk away if you dont like the numbers. that sales manager or floor manager will see that you've been with your salesman for over 3 hours and most likely will make the numbers work for you if you take home the car. they dont want their salesman to lose out on selling a car after they just spent 3 hours working a deal. if they dont try to bring you back in when youre in the parking lot then youll probably get a call in the AM from the floor manager telling you that if you come back in they will give a heavy discount.
^ THIS WILL NOT WORK IF YOU HAVE SHITTY CREDIT!!^
This is why "big box" car lots like Carmax are good for the layman who doesn't know much about cars. You may be getting a higher markup, but you don't have to wonder eternally if you got ripped off royally. You know you got ripped off a little bit and that's okay.
Do it all via internet sales. That's how I buy my cars now. Unless you absolutely need and want to buy a car from the first dealer you visit TODAY, there is no reason to ever be in a situation where you have to talk to a man like the one in this video. Here's how I've bought my last 4 cars:
Figure out what car you want, go to any dealership and test drive it to make sure it's the car you want. Don't bother sitting down with the salesman, tell him you'll get in touch with him, give him your contact info and have him send you a price. This price that he sends you will be ridiculous.
Let's assume we're doing a 2016 Mazda CX5. Let's also assume you're not terribly picky on colors or trim.
Could hardly watch. Why does buying a car have to be like this? They are their own worst enemies. Buying a house is less crappy. Jeez.
I'm a sales manager at a fairly large dealership.
The way this salesman talks and his mannerisms would stop me from even sitting down with him. He goes for a hard close every time and is terrible at faking empathy.
There is so much information out there to make the process easier on the buyers nowadays, there is no reason to start at sticker and haggle for hours. Edmonds.com will tell you exactly what a dealer owns a vehicle for and what the current incentives are based on your zip code.
The worst thing a buyer can do it go to a lot uneducated, for them and for us.... Uneducated buyers are often unrealistic in their expectations and don't realize MOST dealerships price competitively off the bat. If they do buy a car, they feel like they were taken advantage of.
I'd encourage anybody in the market for a car to visit /r/askcarsales and read the FAQ before posting a question.
Most dealers have Internet departments that will negotiate a deal with you before you even step foot on their lot. I know I'm more comfortable making big purchases at a slower pace. I would encourage anyone who feels the same to start by finding a vehicle you like, e-mailing the dealership and going from there.
As a former car salesman, I had a guy in my dealer that was like this and we had training classes with him. It did help a great deal in sales, but I really felt like slime doing this to customers. This was the reason I left that job. I just went home everyday without a good feeling.
Was expecting 'Cringe' - loved him
If I listened to that when trying to buy a car, I'd be very confused and nervous.