First of all, MSI confirmed that there is nothing wrong with the graphics card, right? / yes Does it work with integrated graphics? / Yes, the screen came out when I plugged it into the built-in graphics Except for the graphics card? Yes, when I took it off and when I wore it. Shall we wear it? I think I saw this a while ago coming up right? Come up and try directly inserting a memory 3200Mhz graphics card into 12900K~ So it's difficult to take this out I didn't assemble this myself, so I must have had a hard time putting it on. It's hard to take it off. Then I'll just go straight to what I suspect I'll change the CPU. I've had similar symptoms recently. Um...was that also Intel? yes uh, here it is This was sent last week. 13700K The symptoms are similar. The graphics card is not recognized when the CPU is installed. Check operation when connected to integrated graphics When we plugged in another board, it worked normally, so even when I plugged in another CPU, the mainboard worked well. It was a defective CPU, and the distributor also confirmed that the CPU was defective and replaced it with a new one. Customers have the same symptoms. (Could it be that the CPU is bad? ....) I'll try to change the CPU right away. I replaced the CPU I'll turn it on Not the same CPU But the 12th generation CPU is the same Corsair's water cooling is pretty, but uh... but it doesn't come in? can't you? Are the symptoms the same? Isn't this a CPU? How did you get rid of him? I did this by using a small screwdriver and inserting it this way. You've been through a hard time... It doesn't seem to be a graphics card problem, I thought it was a CPU problem, but no. There are so many different causes depending on the symptoms, so why is this octopus foot missing? This one? yes, it was like this from the beginning One is missing, so it looks like this is an extension here. Where's the cable? You only have two strands? I have to bite all three of these. Do I have to bite all three? You have to take all three at once. So is he missing one? yes i'm out now I didn't know Shall we build it up first? You have to connect all three strands. Is that because it's not plugged in? Plug it in and see what it can be It's here. But looking at the length, I don't think it's him. It was at first, but it was plugged in, but it could be that the customer said he was testing it and didn't plug it in? no? I've never touched this line before. Oh yeah? Yes, I connected all three strands (this time they were plugged in well) Let's plug it in in this state. Maybe it's because he's heavy, so the riser kit is a bit saggy. It's a bit heavy, so I think I'll have to support it a little when I see the current situation. The PCB that connects to the riser kit below is bent like this. It might be because it's heavy Still not coming out? I'll try plugging in our graphics card directly. Once the cursor pops up yeah that didn't show up at all You don't know the riser cable version? i'll look for it If it is version 3.0, you may need to set some settings in the bios. PCIe 4.0 I have a problem with my graphics card. Seeing that our graphics card works well when plugged into a direct board, and it works well with a riser kit, it also works with a riser cable. When I went to CS Innovation yesterday, I plugged it in and ran it, ran it to 3D Mark, and it worked. Let's see some power. Anyway, is there a problem right now at this level? I'll try changing the power first. I'm going to plug in the 12VHPWR directly without using the PCIe octopus foot that comes after changing the power. I won't use this, I'll plug this in a circle. It's good to take that octopus foot and check it together when testing the graphics card. I'll leave the boot up or something and see if the screen pops up. you're coming up Replacing the power supply and connecting the 12VHPWR cable Take the octopus foot graphics card that the customer is using and take it to check again. So if he has a problem change it Direct plugging of our graphics card into this current system works well, plugging it into the riser cable works fine, and only the customer's graphics card does not work. Because of this octopus foot, when I connect this, there were only two more plugged in before, and I changed the power just in case the sun went down, so I plugged it in right away and it came up. This is the only medium that could be a problem in the middle. First of all, since the graphics card keeps going down, I supported it with a long rose, right? It was plugged in well. I can hear the plugging sound well. In this state, try inserting the octopus foot again, and if that doesn't work, go to the octopus foot and graphics card AS again. Where was the power the customer was using? It's Antec How many watts is Antec? Is it 850? Yes Antec 850W If that model supports 12VHPWR or if you can purchase a separate cable, buy it and plug it right in Please contact Antec for power. I make it additionally and distribute it for free or sell it separately. But the octopus feet don't stick well. I think there's something wrong with the octopus feet. If it is sold separately, it will sell for about 8,000 won to 13,000 won. But he has a bit of a problem with the octopus feet. Anyway, in the end, when I saw it, there was a problem with the octopus foot. You can buy it separately If it is sold separately, you have to buy it. But since it's Antec Power, you have to buy it from Antec. You can't buy it anywhere, what's the model? It's sold at the Antec Smart Store. Buy it there and connect it. Do not put them side by side Plug in the customer's CPU and test our power once more, and then I'll finish it after seeing the screen turn off. Check our test power again. CPU changed The memory has changed or it is better to set this to a water block (select a water cooler), and the problem here is the octopus foot, which I suspect is related to power. I will finish I'm glad it's not a bad CPU. The atmosphere just before was a bad CPU, but even if the computer has the same symptoms, the cause is different. So, customers call me after watching YouTube videos. It's the same as my symptoms. So, is the CPU bad? So can I change it? and ask I can't say, put this there and change it. I'll finish well